Last updated: September 2026
One-time digital purchases are covered by a 7-day guarantee: if the program is not right for you, request a refund within 7 calendar days of purchase and we will refund the amount paid for that product, subject to the conditions below. The 7-day window starts at the moment of payment, not at first login.
The Fat-Burning Plan for Women products (8-Week Start and 90-Day Complete) carry an additional 90-day results guarantee in place of the 7-day window. If you follow the program and have not lost weight after 90 days, we refund the amount paid for that program. To qualify you must: (a) have completed the roadmap through day 90 with your sessions and check-ins recorded in your member area; (b) request the refund from the email address used at checkout within 14 calendar days after day 90; and (c) provide your recorded check-ins or measurements on request. The guarantee is offered once per customer, does not extend to other products, upsells, bundles or membership periods already started, and is a money-back commitment only — it is not a promise of a specific medical or weight outcome. The general conditions and exclusions in sections 2, 3, 6 and 7 also apply. You may still request a refund within the first 7 days under section 1 if the program is simply not right for you.
Send your request from the email address used at checkout to mx235797@gmail.com with your order email and the product name. Requests must be made through this channel; requests posted publicly, sent to third parties, or made only through a payment provider dispute are not valid requests under this policy. We aim to reply within 3 business days; approved refunds are returned to the original payment method within 5-10 business days depending on your bank.
The guarantee is for genuine dissatisfaction, not for repeat access to content. It applies once per customer and once per product. It does not apply to a re-purchase of a product previously refunded, to accounts that downloaded, copied, shared or redistributed content, to accounts we suspended for breach of the Terms or Acceptable Use Policy, or to requests we reasonably determine to be abusive, automated, or part of a pattern of serial refunding across our products. We may require reasonable evidence that you actually used the program — for example logged sessions, check-ins or measurements — before approving a request outside the first 48 hours.
When a refund is issued your licence terminates immediately. Access to the refunded product, its bonuses, any order bump attached to it and any included trial is revoked. Continuing to use previously downloaded material after a refund is copyright infringement and a breach of the Terms.
Additional products purchased in the same funnel (order bumps, upsells, downsells) are separate purchases, each with its own 7-day window from its own purchase time. Refunding one product does not automatically refund the others. Bundles are refunded as a whole; individual components of a bundle are not separately refundable.
Qualifying front-end program purchases include 14 days of FitAtSpeed Pro. The program itself is a one-time purchase. Pro then renews at $29.99 per month until cancelled, as disclosed at checkout. Cancel from your account before the included period ends to avoid the first membership charge; cancellation after renewal stops future renewals. A paid membership period already started is not refundable, except where mandatory law requires otherwise. The included Pro period is provided once per customer. Cancelling Pro does not remove access to a separately purchased eBook or program.
We do not refund: requests made after the 7-day window; subscription periods already started; services already delivered such as personalised plan generation; purchases made with promotional credit; amounts already refunded; and any product where fraud, chargeback abuse or credential sharing is identified.
You agree to contact us before disputing a charge with your bank or card issuer. Filing a dispute for a product you accessed, without first requesting a refund from us, is a breach of our Terms. In such cases we will submit our full records — purchase timestamps, access logs, lesson progress and your signed Member Participation Agreement including IP address, browser and document hash — as evidence to the payment provider, terminate your account, refuse future purchases and may recover dispute fees and costs from you.
Where mandatory consumer law grants you a withdrawal right for digital content, you acknowledge that access is provided immediately upon purchase, you expressly request immediate performance, and you accept that once access has been provided the statutory withdrawal right may be lost to the extent permitted by law. Our 7-day guarantee is offered voluntarily in addition to, and does not limit, any right you have that cannot be waived. Nothing in this policy excludes liability that cannot be excluded under applicable law.
Viraly Marketing Management, United Arab Emirates — mx235797@gmail.com. This policy is governed by the laws of the United Arab Emirates as set out in our Terms of Service.